Competence centers

3 areas technology oriented

A shared heritage of values and expertise

High computer specialization, synergic design approach, and innovation culture are the shared values within the M&C Solution Canter, where they collaborate with 3 areas of excellence with multidisciplinary managerial skills, coupled with the great desire to take customers on the road to technological growth, improve their competitiveness on the market, enhance their activities and accelerating business processes, in a more dynamic and interactive way.

3 areas of expertise

Service Desk

It is the area dedicated to specialist support. Teams work both centrally and at the locations of each customer throughout the country. Within the area, Software Control Distribution services are also delivered to manage the entire lifecycle of basic software installed on workstations, and Asset Management for managing all corporate items.

Service Management

This is the specialized area in Consulting for toolkit and procedures of IT-Service Management with functional (ITSM, ITIL, PMI) and instrumental (BMC, HP, CA, Microsoft, .NET) process skills. Component resources are certified on different typologies and processes, including ITIL products and best practices.

End User Support

It is the area dedicated to customer service, is comprises of a team of highly trained and experienced technicians, constantly up to date, with continuous training focused on both technological and customer-specific perspectives. The service operates through remote control of PdL with tools available at the “Service Desk” Competence Center.

Our services

M&C’s strong point is to support its Customers by following them throughout the entire path of development and technological innovation and making a wide range of high-level consultancy services available to them, the result of profound experience in the ICT sector.

01.

Evolutionary
products

M&C has developed an innovative software and application solution that meets the growing security needs and high business performance.

02.

Specialized
support

M&C offers Qualified Assistance and High-Tech Support for the management and maintenance of IT infrastructures

03.

Web
design

For M&C, a website is not simply a shop window or a business card: it is the tool through which a company communicates online.

04.

Study and
analysis

M&C offers an accurate analysis service for the optimal definition of goals, technologies, functionality and project implementation timing.

05.

Mobile
applications

M&C develops customized mobile applications for its customers’ business, based on the latest technology-related programming standards

Are you interested in our services?

Contact us for more information or to request a quote.

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